Returns & Exchanges
At Al Kabayel Discount Centre, we want you to be fully satisfied with your home goods; if you are not, you can return most items within 14 days of purchase for a refund or exchange. Please ensure all items are in their original packaging and accompanied by a valid proof of purchase.
Initiate Your Request
Log into your account or contact our customer service team with your order number and the details of the home items you wish to return.
Package Your Items
Securely pack the products in their original manufacturer packaging, ensuring all tags, manuals, and accessories are included to qualify for a full refund.
Drop-off or Collection
Bring your package to any Al Kabayel Discount Centre location or schedule a courier pickup through our online portal for a small processing fee.
Quality Inspection & Refund
Once our team verifies the condition of the returned goods, your refund will be processed to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing